At AMMAAR, we strive to deliver high-quality digital marketing services and solutions. Your satisfaction is important to us. This Refund and Returns Policy outlines the conditions under which refunds may be issued.
1. Digital Services
Since our offerings include digital services such as marketing campaigns, strategy sessions, website design, and social media management, these services are non-tangible and non-returnable. Therefore, we do not offer refunds once a project has started or a service has been delivered.
2. Cancellation Policy
You may request to cancel a service before work has begun. If approved, a partial refund may be issued, minus any administrative or setup fees incurred.
3. Refund Eligibility
Refunds may be considered under the following conditions:
- The service was not delivered as described
- A technical issue on our end prevented completion
- The request is made within 7 days of payment and no substantial work has started
To request a refund, please contact our support team with your order details and reason for the request.
4. Non-Refundable Items
- Services that have already been completed
- Monthly subscription fees once the billing cycle has started
- Customized strategy or design work
5. Processing Refunds
If your refund is approved, it will be processed within 7–10 business days to the original payment method. Processing times may vary based on your bank or provider.
6. Contact Us
If you have questions about your order or want to request a refund, contact us:
📧 Email: info@ammaar.net